Warranty & Returns Center
We stand behind our commercial-grade lighting. Submit an RMA request below for fast, hassle-free returns or warranty replacements.
30-Day Standard Returns
Unused products in their original, unopened packaging can be returned within 30 days of the purchase date.
A standard 15% restocking fee applies to all non-defective returns.
Commercial Warranty
Most fixtures include a 3 to 5-year manufacturer's warranty covering defects in materials and workmanship.
Power surges or improper installation voids the warranty.
Local Drop-offs
Local to the Houston area? Save on return shipping by dropping off your approved RMA items at our Katy warehouse.
Will Call: M-F, 8:00 AM - 5:00 PM.
Request an RMA (Return Merchandise Authorization)
Please fill out the form below. Our support team will review your request and issue an RMA number within 1-2 business days.