Privacy Policy

This Privacy Policy describes how United Packaging and Janitorial Supplies Inc. collects, uses, discloses, and retains personal information when you visit www.unitedpckg.com , submit information through the Website, communicate with us, or otherwise interact with our online services.

This Policy is intended to address applicable California privacy requirements, including the California Online Privacy Protection Act (CalOPPA), California Business and Professions Code §§ 22575–22579, and, to the extent the Company is subject to it, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (collectively, the “CCPA”), California Civil Code §§ 1798.100 et seq. Federal laws may also apply depending on the nature of the Website and communications.

1. Information We Collect

The categories of information collected depend on how you use the Website and on the technologies and services enabled by the Company. Before publication, the Company should confirm that the following categories accurately reflect its actual data practices.

2. Sources of Personal Information

We may obtain personal information from:

  • You directly, including through Website forms, email, telephone, account registration, purchases, requests, comments, or other communications;
  • Your device or browser through server logs, cookies, pixels, analytics tools, and similar technologies;
  • Service providers that help us operate the Website, process transactions, provide hosting, communications, security, analytics, or customer support;
  • Advertising, social media, or referral partners, where applicable and permitted by law; and
  • Publicly available sources or other sources you authorize.

3. Purposes for Which We Use Personal Information

We may use personal information for the following business or commercial purposes:

  • To provide information, products, services, estimates, responses, or support you request;
  • To process and administer transactions, orders, accounts, appointments, or service relationships, where applicable;
  • To operate, maintain, secure, troubleshoot, and improve the Website;
  • To personalize content and understand Website usage and performance;
  • To communicate with you about the Company, our products or services, and administrative matters;
  • To conduct marketing and measure campaign effectiveness where legally permitted;
  • To detect, investigate, prevent, or respond to fraud, abuse, security incidents, or unlawful activity;
  • To establish, exercise, or defend legal claims and comply with law, court orders, regulatory obligations, or lawful requests; and
  • To carry out other purposes disclosed at the time of collection or with your consent.

4. Cookies, Analytics, Advertising Technologies, and Privacy Signals

The Website may use cookies, pixels, local storage, analytics tools, or similar technologies to operate the Website, remember preferences, measure performance, understand traffic, improve services, and, if enabled, support advertising or marketing.

California law requires certain disclosures regarding online tracking. Traditional browser “Do Not Track” signals are not governed by a single uniform industry standard. Accordingly, unless otherwise stated in the Website’s cookie or privacy controls, the Website may not respond to traditional Do Not Track signals.

Where the Company is subject to the CCPA and applicable regulations, the Company will honor legally recognized opt-out preference signals, such as a qualifying Global Privacy Control signal, when required. The Company should configure its cookie, consent, analytics, and advertising tools so that the Website’s technical behavior matches these disclosures.

Third parties providing analytics, advertising, social media, or embedded functionality may collect information about your online activities over time and across different websites or services, depending on the technologies enabled on the Website.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary and permitted by law:

  • Service providers and contractors that support hosting, website development, security, communications, customer service, CRM, analytics, payment processing, or other business operations;
  • Professional advisors such as attorneys, accountants, auditors, and insurers;
  • Government agencies, regulators, courts, law enforcement, or other parties when required or permitted by law;
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction; and
  • Other parties at your direction, with your consent, or as otherwise disclosed at the point of collection.

6. California “Sale” and “Sharing” of Personal Information

California privacy law defines “sale” and “sharing” broadly and, in some circumstances, disclosures involving advertising or cross-context behavioral advertising technologies may fall within those definitions even if no money is exchanged.

BEFORE PUBLICATION, SELECT AND IMPLEMENT THE STATEMENT THAT MATCHES ACTUAL PRACTICES:

  • Option A — No Sale/Sharing: “We do not sell or share Personal Information as those terms are defined by the CCPA, and we have not sold or shared Personal Information in the preceding 12 months.”
  • Option B — Sale/Sharing May Occur: “We may sell or share certain categories of Personal Information through advertising or related technologies as defined by the CCPA. California residents may opt out through Privacy Choices | Do Not Sell or Share My Personal Information and through qualifying opt-out preference signals.”

If the Company knowingly sells or shares Personal Information of consumers under 16 years of age, California law imposes affirmative opt-in requirements. The Company should not enable such practices without implementing age-appropriate compliance controls.

7. Data Retention

We retain each category of personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or another disclosed compatible purpose, including to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our systems.

Retention periods may vary based on the type of information, the nature of our relationship with you, legal or regulatory requirements, applicable statutes of limitation, security considerations, and operational needs. We do not intend to retain personal information longer than reasonably necessary for the disclosed purpose.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, disclosure, or misuse. No website, transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. California Privacy Rights

If you are a California resident and the Company is subject to the CCPA with respect to your personal information, you may have the following rights, subject to statutory exceptions:

  • Right to Know / Access — request the categories and specific pieces of personal information collected about you, sources, purposes, and relevant disclosure information;
  • Right to Delete — request deletion of personal information collected from you, subject to legal exceptions;
  • Right to Correct — request correction of inaccurate personal information maintained about you;
  • Right to Opt Out of Sale or Sharing — direct a covered business not to sell or share your personal information;
  • Right to Limit Use and Disclosure of Sensitive Personal Information — where the Company uses or discloses sensitive personal information in a manner that triggers this right;
  • Right to Non-Discrimination — receive equal service and pricing and not be retaliated against for exercising applicable CCPA rights; and
  • Right to use an Authorized Agent — designate an authorized agent to submit certain requests on your behalf, subject to legally permitted verification.

10. How to Exercise California Privacy Rights

To submit an applicable privacy request, contact us through one or more of the methods below. The Company will verify requests as required by law and will use personal information provided in connection with a request only as reasonably necessary to process and verify the request. Email: sales@unitedpckg.com Company Address: 12630 Allard St. Santa Fe Springs, CA 90670

If you use an authorized agent, we may request proof that you authorized the agent to act on your behalf and may require you to verify your identity directly, except where applicable law provides otherwise.

11. Marketing Communications

If you receive marketing email from us, you may opt out by using the unsubscribe link or instructions included in the message or by contacting us at sales@unitedpckg.com. Opting out of marketing does not prevent us from sending non-promotional messages relating to transactions, services, security, or our ongoing business relationship where permitted by law.

12. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without verifiable parental consent where required by the Children’s Online Privacy Protection Act (“COPPA”). If we learn that we collected personal information from a child under 13 in violation of applicable law, we will take reasonable steps to delete it.

California law also provides special protections relating to the sale or sharing of personal information of consumers under 16. The Company will obtain legally required affirmative authorization before knowingly engaging in such practices.

13. Third-Party Websites and Services

Our Website may link to or integrate with third-party websites or services. This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy notices of any third-party service you use.

14. California “Shine the Light”

California Civil Code § 1798.83 may provide certain California customers with rights regarding disclosures of specified personal information to third parties for those third parties’ direct marketing purposes. Where applicable, requests may be submitted to sales@unitedpckg.com or 12630 Allard St. Santa Fe Springs, CA 90670.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, our business, or our privacy practices. We will post the revised version on the Website and update the effective date above. Where required by law, we will provide additional notice before materially different practices take effect.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise an applicable privacy right, contact:

United Packaging and Janitorial Supplies Inc 12630 Allard St. Santa Fe Springs, CA 90670
Website: www.unitedpckg.com
Privacy Email: sales@unitedpckg.com
Telephone: 562-409-0178